Terms & Conditions

16:17, Monday 22nd June 2026

Terms & Conditions

    1.    Appointment Booking

•    A valid contact number and email address are required when booking appointments to ensure smooth communication.   
•   A non-refundable deposit may be required to secure your appointment. This will be deducted from the total cost of your service.

    2.    Cancellation & Rescheduling Policy

• Cancellations or appointment changes made with less than 24 hours’ notice – 50% of the booking value will be charged.        
•  Same-day cancellations or failure to attend (no-shows) – 100% of the booking value will be charged.  
   
• Rescheduling is permitted with at least 24 hours’ notice, subject to availability.

    3.    Late Arrivals

•   Clients arriving more than 10 minutes late may need to reschedule their appointment, and a late cancellation fee may apply.          
• Timely arrivals ensure that you receive the full service without impacting other clients’ bookings.

    4.    Refunds

•   No refunds will be provided for completed services or for deposits in the event of cancellations.

    5.    Health & Safety

•   Please inform us of any medical conditions, allergies, or sensitivities prior to your appointment to ensure a safe and effective service.         
•  We reserve the right to refuse service if a treatment is deemed unsuitable for the client’s health or safety.

    6.    Children & Guests

• To maintain a relaxing environment, we kindly ask that you do not bring children or additional guests to your appointment.

    7.    Retail Purchases

•    Retail product purchases are final, except in cases of a product fault.

    8.    Promotions & Discounts

•  Promotional codes must be entered at the time of booking or purchase and cannot be applied retroactively.      
•  Offers cannot be combined unless explicitly stated.

By booking an appointment, you agree to these Terms & Conditions. Thank you for choosing The Beauty Rooms.